Welcome to
OUR SUPPORT

We want you to be successful in every assignment. If you run in to problems, do not hesitate to contact our support via email or phone.

Contact us on
support@newtonnordic.com or
Phone +46 10 222 16 01

We’re open Weekdays 7 am to 10 pm CET

SOFTWARE UPDATE

VERSION 1.2.2 (13 AUGUST 2019)

Starting from this release the NEWTON and controller software will be released and bundled together. There is now also a single user manual for the whole system.

Version 1.2.2 is a mainly a bug fix compared to the previous 1.2.0 major release, and we recommend all customers to upgrade when convenient. Compared to 1.1.0 adds a number of new features and improvements:

  • Changed the default pan drift compensation mode from ”OFF” to ”ADAPTIVE”. It has been identified that the ”ADAPTIVE” mode provides improved performance in almost all cases, so it is a better default setting. If you changed this manually before you should make sure it is set to ”ADAPTIVE
  • A  new self diagnostic and error reporting framework. If you, by bad luck, have any internal faults of your Newton unit it will now show an error code that can help Intuitive Aerial support department localize the error without having to send the unit for service
  • This release includes an experimental feature called ”Motion Record” that allows recording of movements within the NEWTON and then playing them back for automatic movements. The feature is tagged experimental, due to part at this point it is limited to only movement (no lens control) and lacking in features of a full-featured motion control system and part that it will be changed substantially in future releases. We still encourage you to try it out, and Newton Nordic is eager to hear your feedback

Our Philip explains the new experimental feature “Motion Record”, as well as a quick overview of the functions released in software release 1.2.

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