Support – Newton Nordic

Welcome to OUR
SUPPORT

We want you to be successful in every assignment. If you run in to problems, do not hesitate to contact our support via email or phone.

CONTACT US ON
support@newtonnordic.com
+46 10 222 16 01

We’re open weekdays 7 am to 10 pm CET.

Firmware UPDATE

VERSION 1.3.0 (14 November 2019)

Compared to firmware 1.2.2 the 1.3.0 release contains some minor bug fixes along with one major new feature and the following has been updated:

• Added the possibility of using preset zoom and focus values.
• The maximum speed is lowered when approaching the software stops in each axis. This helps preventing overshoot when approaching a software stop.
• The maximum and minimum angles in the tilt axis has been reduced to +/- 135 degrees.
• Updated startup graphics to be in line with the Newton Nordic profile.

Update all of the devices (Newton head, controller & camera/lens dongles) to the latest firmware version to ensure compatibility.

The software and USB to CAN dongle is compatible with Windows (7, 8, 8.1 and 10) or macOS.

Latest firmware feature

Our developer Philip explaining the new feature in the latest firmware release.

Other features

Our developer Philip explaining the new features in our previous firmware releases.

Tutorials

See how to balance and tune the NEWTON system.

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