Support on NEWTON stabilized camera systems

Welcome to OUR
SUPPORT

We want you to be successful in every assignment. If you have questions or run in to problems, do not hesitate to contact us.

We’re open weekdays 7 am to 10 pm CET.

CONTACT US

support@newtonnordic.com
+46(0)10 222 16 01

NEWTON S2 stabilized head support service

Firmware UPDATE

VERSION 1.4.0 (June 2020)

The 1.4.0 release contains some minor bugfixes along with one major new feature compared to 1.3.0. Compared to the previous major release (1.3.0) the following has been changed:

  • Added a new adaptive function called “Variable Drift Compensation” that handles the small, random drift that can be observed when the system is totally stationary with longer lens configurations.
  • Corrected a bug where focus and zoom presets would give incorrect result if the controls are configured to use invert
  • The C1 controller will now show connection status between a Canon or Fujinon lens dongle and the lens itself. Previously it would only indicate connection between the head and the dongle.

Update all of the devices (Newton head, controller & camera/lens dongles) to the latest firmware version to ensure compatibility.

The software and USB to CAN dongle is compatible with Windows (7, 8, 8.1 and 10) or macOS.

Firmware features

Philip explaining the features in our previous firmware releases.

Tutorials

See how to balance and tune the NEWTON system.

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